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Your first order
How do I order tailor made clothes ?
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Configuring tailor made clothes allows you to design and create your ideal suits, coats and shirts.
Each fabric we offer you has been carefully selected. You are guided all the way through your order by our step by step configurator starting with your choice of fabric. Once you have chosen your fabric, you can design your shirt, suit or coat by choosing each component which makes up the garment (collar shape, cuffs, buttons, seams, cut etc.
When you have finished configuring your garment, a summary will be detailed. You will then be able to modify or add options if you like. It will also be possible for you to view your garment using PERNAC 3D, our visualisation and configuration application for clothes in 3 dimensions.
Once you validate the garment it will be automatically placed in your shopping basket. You can then continue to navigate throughout the site, ordering other clothes, accessories, gift cheques according to your needs.
Once you have completed all your orders you can click on the basket and proceed to payment.
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What happens if the clothes I order do not fit ?
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If it is your first order we will offer to make your garment again or alter it at no cost to you if the garment is defective or if we have made a measurement error. Our commitment to quality will ensure we remedy this with the greatest attention.
If you order several garments we will generally make one, so that you can make sure it fits you. When we are sure that each detail is perfect and it fits you perfectly we will produce your other orders.
Before you can order on www.pernac.com, you must create an account by typing your email address in the appropriate field. You will receive a confirmation email that will allow you to validate your account (by clicking on the link in your email).
Don't have an account ? click here.
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